In order to reduce the number of items damaged while in transit to customers, packaging consultants recommended that the TrueSave mail-order company increase the amount of packing material so as to fill any empty spaces in its cartons.
Accordingly, TrueSave officials instructed the company's packers to use more packing material than before, and the packers zealously acted on these instructions and used as much as they could. Nevertheless, customer reports of damaged items rose somewhat.
Which of the following, if true, most helps to explain why acting on the consultants' recommendation failed to achieve its goal?
A
The change in packing policy led to an increase in expenditure on packing material and labor.
B
When packing material is compressed too densely, it loses some of its capacity to absorb shock.
C
The amount of packing material used in a carton does not significantly influence the ease with which a customer can unpack the package.
D
Most of the goods that TrueSave ships are electronic products that are highly vulnerable to being damaged in transit.
E
TrueSave has lost some of its regular customers as a result of the high number of damaged items they received.
【申友解析】
正确答案:B
题干:为了减少运输过程中对包裹的损坏,包装顾问推荐T公司增加包装材料以填满包装盒内的空间。相应的,T公司指示包装员使用比之前更多的包装材料,包装员也积极响应了公司的号召使用了尽可能多的包装材料。但是顾客投诉损坏包裹的数量反而增加了。
题目:下面哪一条可以解释为何遵从了顾问建议反而导致目的失败。
分析:引入他因解释型正向逻辑。
选项A,讨论增加开销,无关属性!
选项B,当包装材料太过紧实会让它失去吸收冲撞的能力,正确!
选项C,讨论顾客拆封难易,无关属性!
选项D,货物本身较易损坏无法解释增加包装材料前后损坏数量的逆向变化。
选项E,显而易见,完全无关!
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